If you need experience... - Tech Support OpenEye Employee Review

2.0
6 May 2021
Recommend
CEO approval
Business outlook

Pros

My coworkers were very nice.

Cons

Micromanagement. Low pay. Not enough techs so customers usually had to wait 45 minutes on hold, so you are constantly apologizing to grumpy people all day.

Explore other reviews about OpenEye

5.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

OpenEye has a very good culture.

Cons

Nothing to really say for cons.

3.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great office space. Great coworkers. Ample opportunity for growth. Company and community events are frequent - Bike build, community cleanups and many other fun events. Parent company provides a stipend that offsets ~80-100% of benefits costs. AI initiatives appear to focus on "Do more with the same workforce" rather than "Do the same with less workforce"

Cons

Pay is low for the market. Raises are non-existent outside of promotions. Actual health benefits are mediocre. 401k matching is capped at $5000. Growing pains due to massive engineering team growth leading to constant management structure shuffling and team rearrangement. Tech stack is playing catch up. "Documentation" for several integral components/workflows lives entirely in the head of 2 or 3 senior engineers.

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