Ontra Reviews

4.0

65% would recommend to a friend

(165 total reviews)
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Troy Pospisil

87% approve of CEO

64% positive business outlook

Ontra has an employee rating of 4.0 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ontra employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

165 reviews
5.0
25 Jul 2024

Positively challenging

Recommend
CEO approval
Business outlook

Pros

Time off/ work-life balance: Remote and flexible working arrangement, with unlimited flexible time off as long as you achieve OKRs/targets - a reasonable level of work-life balance Working environment: A lot of useful tools at work, and the company constantly evaluates new tools that are better. A lot of flexibility to develop what you think it's best for your day to day. There are opportunities for growth (new product/ new responsibilities), and the company is very adaptive as a business. Management: I like our department managements. They encourage open discussions and make these discussions happen. Though I understand not all things that I voice might be implemented (as there are so many other perspectives and stakes to balance), but I feel heard at the very least. I also like the fact that they lay out clear career matrix (with actual skill description) and periodic career guidance from your manager. The management seem very well read and learned. Company culture: Colleagues are nice, sincere, friendly and collaborative. I like the spirit of appreciation and continuous development in the company.

Cons

Financials: Tighter budget for a number of things now. Compensation structure can change without much preview, though it is explained really well after the change and I trust the management has put in a lot of thoughts about it Evolving job duties: Scope of work may be adjusted from time to time, and there might be things that makes me feel out of my capabilities at times (not too much of a con for ppl who like to try new things). Isolation: Working remote can make me feel isolated at times. Others: Of all the administrative work, I dislike Salesforce administration stuff the most. It's not on point, prone to errors and dashboards/reports are not the most intuitive. Sometimes there are changes made on the backend without notifying ppl, and may cause errors on shallow layers. I am so glad that we are moving away from this soon.

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Ontra Response
1y
Thank you for your feedback. We appreciate your perspective on management and that you appreciate our productive and supportive culture. As we grow, we will continue to prioritize transparency in communications. If you have additional suggestions, please reach out to your People Business Partner.
1.0
10 Jul 2024

Used to be a good place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote only. Used to be a good place.

Cons

Things are really bad! Leadership is not in tune with what the employees are doing. There is a disconnect between leadership and employees who do the real work. Things have become really bad in the past six months. Leadership makes fake promises of improving things, but in the end, it only makes things worse for the people who do the work. A certain leader went on a listening tour and spoke for 23 minutes out of the 25 minutes allotted for listening to an employee. So you can imagine how much the leadership cares about its employees. One manager's modus operandi is to fire people on her team every few months. Good luck if you are on her team. Workload has increased, or in some cases, tripled, and pay has in fact decreased. Another leader claims that a certain task can be completed in 2 hours, whereas in reality it can take an entire week. Of course, that leader has never done any work at the ground level. Work gets dumped on you all the time!!

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Ontra Response
1y
Thank you for your feedback. One of our core company values is openness. We leverage our monthly Ontra Team Meeting to foster transparency and share important information about all of the changes the company is experiencing so that we can best serve our customers. We understand that change comes with challenges, and we’re here to support you through them. We take feedback seriously and are committed to continuous improvement as another core company value. If you would like to share more details about your experience to contribute to that effort, please contact your former People Business Partner.
1.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance used to be a thing

Cons

There are clear favorites, at least in the account management group. I just learned that one member of this group got 6 months of paid parental leave when 4 months is standard, was promoted during this time, and now has returned to work with a preferential arrangement worked out directly with her manager - she is working 3 days a week at full pay. As someone who was not afforded this opportunity, this is a major slap in the face. In comparison, an employee was fired by this same manager immediately after returning from FMLA leave. Much to think about.

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Ontra Response
2y
If you would like to have a productive conversation about your experience at Ontra, we strongly encourage you to reach out to your manager or your People Business Partner. Note: We reported this review to Glassdoor because it’s factually incorrect. All employees have a standard parental leave policy. We do not have any full-time U.S. employees who have taken six months of paid parental leave and/or who work three days a week. - Elizabeth Black, VP of Talent
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Glassdoor has 172 Ontra reviews submitted anonymously by Ontra employees. Read employee reviews and ratings on Glassdoor to decide if Ontra is right for you.