Does Moss pay their employees well?

According to anonymously submitted Glassdoor reviews, Moss employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Moss. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Moss?

58% of Moss employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Moss 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Moss?

Sales Associate (59) , Sales Assistant (43) , Sales Advisor (29) , Store Manager (13) , Supervisor (11) , Assistant Manager (10) , Manager (10) , Deputy Manager (8) , Part-time Sales Advisor (8) , Retail Sales Associate (7) , Hire Manager (6) , Retail Sales Assistant (5) , Key Holder (4) , Retail Store Manager (4) , Sales (4)

What are the pros of working at Moss according to real employee reviews?

"Most of the team is great, management's attitude depends on the brach you work at." ((in 18 reviews)); "I had a good manager" ((in 17 reviews)); "Great people to work with" ((in 15 reviews)); "Friendly colleagues" ((in 13 reviews)); "great training" ((in 9 reviews))

What are the cons of working at Moss according to real employee reviews?

"Low Pay and they don’t do women clothing!" ((in 27 reviews)); "A lot of customers that waste your time and very low commission" ((in 13 reviews)); "Long hours if you not use to being on your feet" ((in 11 reviews)); "Low salaries" ((in 6 reviews)); "Constant bullying and extreme gaslighting" ((in 6 reviews))

Moss reviews about "commission"

59% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.3

Work/Life balance

3.3

Senior management

3.3

Compensation and benefits

3.2

Culture and values

3.2

Career opportunities

Reviews by job title

43 reviews

4.0

3 May 2022

Lovely people

Customer service advisor

Recommend

CEO approval

Business outlook

Pros

Wonderful people and quite a relaxed place to work. Great benefits

Cons

Have to handle customer and although you get your hourly wage, we’re pushed to get bigger sales to get commission.

3.0

21 Oct 2022

Alright experience for full time student

Retail sales associate

Recommend

CEO approval

Business outlook

Pros

Flexibility Commission based role team work essential

Cons

not much really, the pay is about national minimum living wage which is okay for a student

2.0

11 Jan 2023

Lots of pros and cons

Sales associate

Recommend

CEO approval

Business outlook

Pros

Best people I’ve ever worked with

Cons

Terrible pay, took away commission. Absolutely terrible area managers

5.0

21 Nov 2025

Great Place to Work

Hire manager

Recommend

CEO approval

Business outlook

Pros

Staff team very friendly Ongoing training Generous staff discount

Cons

They have sadly chosen to discontinue their commission scheme which gave a really good incentive. When you have to manage 10 weddings a day, and customer's varying needs, it is a really nice reward to get commission for this.

2.0

18 Jan 2024

Moss bros review

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

- Nice shop - Nice location

Cons

- Salary + no commission - Retail industry

5.0

16 Apr 2026

Great place to work

Sales assistant

Recommend

CEO approval

Business outlook

Pros

great place to work if you at under 25, lots of other staff of a similar age. Great management and incentives for commission

Cons

During peak season the job can feel quite stressful due to the volume of customers

4.0

27 Apr 2023

Alright part-time job, I guess

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Was great working here, very friendly and laid back culture. Not as stuck up as I thought. It actually got me into suiting. Get a nice discount on Moss Bros. brand clothing.

Cons

The pay is abysmal. You can earn a commission from making a certain amount of sales in a day, but it's still nothing to write home about. Plus dealing with east enders is something else. They are ridiculously short tempered.

5.0

23 Feb 2025

Great

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great place, lovely team. Payrise every April.

Cons

Working weekends, no bonus or commissions

5.0

2 Oct 2025

Good

Team leader

Recommend

CEO approval

Business outlook

Pros

Nice team Flexible hours Good

Cons

No commission but there is team bonus

3.0

8 Jan 2024

Decent teams, terrible managers

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Good discount, earn commission, get to meet some interesting customers

Cons

Poor Leadership and shifting goals

Viewing 1 - 3 of 43 Reviews

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Jobs at Moss

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Moss reviews about "commission"

Ratings by category

Reviews by job title

Lovely people

Alright experience for full time student

Lots of pros and cons

Great Place to Work

Moss bros review

Great place to work

Alright part-time job, I guess

Great

Good

Decent teams, terrible managers

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