Question 1

Is Ladbrokes a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at Ladbrokes have rated their employer with 3.0 out of 5 stars in 44 Glassdoor reviews. This is a lower than average score with the overall rating of Ladbrokes employees being 3.1 out of 5 stars. Search open Customer Service Manager (CSM) jobs at Ladbrokes now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Ladbrokes.

Question 2

Does Ladbrokes pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at Ladbrokes with 2.1 out of 5 stars based on 44 anonymously submitted employee reviews. This is 17.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries and benefits at Ladbrokes.

Question 3

How happy are Customer Service Manager (CSM) professionals working at Ladbrokes?

Accepted Answer

44% of Customer Service Manager (CSM) employees at Ladbrokes would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service Manager (CSM) professionals have also rated Ladbrokes with a 2.7 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.6 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Ladbrokes?

Accepted Answer

Customer Service Manager (46), CSM (21), Customer Service Manager (CSM) (20), Customer Service (6), Cashier (5), Customer Service Advisor (5), Customer Service Representative (5), Manager (5), CSA - Customer Service Associate (4), Customer Service Associate (4), Shop Manager (4), Customer Success Manager (CSM) (3), Assistant Manager (2), Betting Shop Manager (2), CSA (2)

Question 5

What are the pros of working at Ladbrokes according to real employee reviews?

Accepted Answer

"People in the company are nice" ((in 10 reviews)); "Great staff and dealing with customers" ((in 8 reviews)); "Flexible with good manager" ((in 4 reviews)); "flexibility working pattern and friendly colleagues" ((in 4 reviews)); "going training" ((in 3 reviews))

Question 6

What are the cons of working at Ladbrokes according to real employee reviews?

Accepted Answer

"Long hours and not needed late nights." ((in 20 reviews)); "Pay is low for the stress" ((in 7 reviews)); "No career progression at Ladbrokes" ((in 3 reviews)); "No work life balance" ((in 3 reviews))

Ladbrokes

Ladbrokes Customer Service Manager (CSM) reviews

Ratings by category

Reviews by job title

Good

Bad

It's OK

Ladbrokes reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Ladbrokes reviews FAQs