Question 1

Is Ladbrokes a good company to work for as a Customer Service Manager?

Accepted Answer

Customer Service Manager professionals working at Ladbrokes have rated their employer with 3.0 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of Ladbrokes employees being 3.1 out of 5 stars. Search open Customer Service Manager jobs at Ladbrokes now and start preparing for your job interview by browsing frequently asked Customer Service Manager interview questions at Ladbrokes.

Question 2

Does Ladbrokes pay Customer Service Manager employees well?

Accepted Answer

Customer Service Manager professionals rate their compensation and benefits at Ladbrokes with 2.3 out of 5 stars based on 45 anonymously submitted employee reviews. This is 8.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Manager salaries and benefits at Ladbrokes.

Question 3

What are the top reviewed jobs at Ladbrokes?

Accepted Answer

Customer Service Manager (46), CSM (21), Customer Service Manager (CSM) (20), Customer Service (6), Cashier (5), Customer Service Advisor (5), Customer Service Representative (5), Manager (5), CSA - Customer Service Associate (4), Customer Service Associate (4), Shop Manager (4), Customer Success Manager (CSM) (3), Assistant Manager (2), Betting Shop Manager (2), CSA (2)

Question 4

What are the pros of working at Ladbrokes according to real employee reviews?

Accepted Answer

"People in the company are nice" ((in 10 reviews)); "Great staff and dealing with customers" ((in 8 reviews)); "Flexible with good manager" ((in 4 reviews)); "flexibility working pattern and friendly colleagues" ((in 4 reviews)); "going training" ((in 3 reviews))

Question 5

What are the cons of working at Ladbrokes according to real employee reviews?

Accepted Answer

"Long hours and not needed late nights." ((in 20 reviews)); "Pay is low for the stress" ((in 7 reviews)); "No career progression at Ladbrokes" ((in 3 reviews)); "No work life balance" ((in 3 reviews))

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Underpaid, undervalued, no progression past CSM

Unreliable company, not many pros

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