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      LEFCON

      Engaged employer

      LEFCON Reviews

      3.2

      47% would recommend to a friend

      (34 total reviews)

      51% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Culture and values

      3.1

      Compensation and benefits

      3.0

      Senior management

      LEFCON has an employee rating of 3.2 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LEFCON employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      34 reviews
      1.0
      17 Jun 2026

      Exposure to diverse tech, but overwhelming stress and chaos

      It support technician
      Recommend
      CEO approval
      Business outlook

      Pros

      - Exposure to a wide array of technologies by virtue of the immense scale of properties - Friendly workers (not management)

      Cons

      - Ticket rot is common. 864 properties supporting thousands of users while only having a handful of techs - Reckless onboarding of properties with no documentation (and they scratch their heads and scream at their workers once they lose clients) - No desire to actually solve issues in a root-cause analysis manner, just break fix support with no care for the client's success - Basically a giant call center in which you're expected to solve issues caused by Marriott/Hilton/whomever with no ability to actually create tickets through them (basically a scam) - Ownership is never explicitly mentioned, everyday is 24/7 constant stress and putting out fires - Literally no training given at all, sink or swim mentality, sweat shop style workplace - Management will scold and scream at you - Understaffed is an understatement; it's a miracle the place is still running - You will never be given a second to think; constant, neverending phone queue perpetually with people on hold - Employees are not appreciated and instead are blamed for every issue - Laughable pay, especially for higher tier techs (their SME was making 64k and they refused to pay him more; he then proceeded to get a job paying nearly twice that, so don't listen to them when they inevitably respond to this review with the lie of them paying techs according to market averages)

      2.0
      4 May 2026

      Enjoyable perks but high-pressure environment and inconsistent management

      Frt
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun office perks like tickets to PPG events, along with things like a pool table, massage chair, and dart board helped make the environment more enjoyable at times. The TOC and weekend supervisors were great to work with—supportive, approachable, and helped make the day-to-day easier. There are opportunities for advancement, although the process didn’t always feel clearly structured or tied to a set timeline.

      Cons

      In my experience, working here was consistently stressful day to day. Management styles felt inconsistent, and at times it came across as micromanagement, which made it difficult to feel trusted in the role. There was a strong push to keep calls around 15 minutes, but many issues required more time to resolve properly. This often created pressure to escalate issues that could have been resolved if given a bit more time. Morning meetings and team chats could feel tense and overly critical, which made it hard to start the day in a positive or productive mindset. The workload frequently felt overwhelming, with what seemed like a constant backlog of tickets and escalations. Training beyond the first couple of weeks felt minimal. Most learning happened on the fly, which made the early stages of the role more difficult than they needed to be. Expectations didn’t always feel consistent—techs in similar roles could have very different responsibilities depending on the situation. That lack of consistency made it harder to know exactly what was expected and added to the overall pressure. Overall, I found the environment to be high-pressure and difficult to sustain long term. Others may have had a different experience, but this was mine.

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      Glassdoor has 35 LEFCON reviews submitted anonymously by LEFCON employees. Read employee reviews and ratings on Glassdoor to decide if LEFCON is right for you.