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      Included Health

      Engaged employer

      Included Health Medical Records Specialist reviews

      Compare reviews

      2.3

      30% would recommend to a friend

      (8 total reviews)
      avatar

      Owen Tripp

      93% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      3.1

      Career opportunities

      2.9

      Compensation and benefits

      2.8

      Culture and values

      2.7

      Senior management

      2.1

      Work/Life balance

      Reviews by job title

      8 reviews
      2.0
      30 Apr 2026

      Remote work available, but lacks balance and trust

      Medical records clerk
      Recommend
      CEO approval
      Business outlook

      Pros

      Work is remote on provided laptop

      Cons

      No work life balance Micromanage work Dishonesty

      avatar
      Included Health Response
      1mo
      While we are glad to hear you enjoyed our remote-first environment, micromanagement and lack of balance are not parts of the culture we strive to build and we are sorry this was your experience. Thank you for your feedback and for more than five years of dedication to the team.
      3.0
      8 Aug 2025

      Poor management, lack of disability accommodations

      Medical records specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, P T O, culture, benefits

      Cons

      Sometimes promoting from within leads to management with no idea how to manage.

      avatar
      Included Health Response
      8mo
      Thank you for your feedback. We're happy to hear our culture and benefits had a positive impact on your experience. We're sorry to hear your experience with management and disability accommodations may not have met your needs though—we take these concerns very seriously and will share them with the team on our end. Thank you for your candor and your contributions to our mission!
      1.0
      16 Nov 2024

      Not a Career Place

      Medical records specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Access to all Included Health product

      Cons

      Poor management, inadequate training, poor communication throughout the company, undervalues employees, no pay raises, not a company to work for if you want to get promoted

      avatar
      Included Health Response
      1y
      Thank you so much for taking time to share this. It sounds incredibly frustrating and is never the experience we want for anyone on the team. We recommend reaching out to your Talent Partner so they can provide individual support to help discuss career growth opportunities and improve your experience.
      Viewing 1 - 3 of 8 Reviews
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