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      Hiya

      Engaged employer

      Hiya Reviews

      4.4

      94% would recommend to a friend

      (76 total reviews)

      Alex Algard

      83% approve of CEO

      82% positive business outlook

      Hiya has an employee rating of 4.4 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hiya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      76 reviews
      3.0
      7 May 2026

      Work late isn't usual, but pay needs improvement

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      it's not normal to work late all the time

      Cons

      maybe the salary and promotion opportunity need to be paid attention

      2.0
      23 Apr 2021

      Awesome company overall, bad CS dept

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - awesome C level leaders -great benefits and pay, competitive - great culture in general - work life balance is good - fast growing startup with a lot of potential - startup where you can really be impactful

      Cons

      - startup and super unstructured in most areas - hyper growth means a lot of grey area and unknown - everyone is friendly, not everyone is genuine - some managers are really lacking experience - CS team is really lacking structure and internal resources - CS dept has mean girls and not a place to work for the kind hearted or moms, some don’t want children and make it pretty known if they don’t care for you - they say they want people to help elevate them but don’t take feedback well My experience with Hiya sadly ended after about 60 days of employment, by my own choosing. CS dept is not a good one if you really know what you’re doing. It won’t go well!

      4.0
      3 Dec 2024

      Grade = B-

      Software development engineer (sde) iii
      Recommend
      CEO approval
      Business outlook

      Pros

      My peers are smart and innovative. The company culture is great overall - people want to hang out and do fun stuff, people actually use their pto, they buy us lunch once a week that everyone eats together.

      Cons

      Leadership is all over the place - they make choices inconsistently and choose speed of delivery over quality. HR is sharkey - once you are in the company they don't give pay raises and promotions easily. The company is top heavy - senior and manager titles are diluted.

      Viewing 1 - 3 of 76 Reviews
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      Glassdoor has 82 Hiya reviews submitted anonymously by Hiya employees. Read employee reviews and ratings on Glassdoor to decide if Hiya is right for you.