Hemmersbach Service Desk Agent reviews

3.3

96% would recommend to a friend

(9 total reviews)
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Ralph Koczwara

99% approve of CEO

95% positive business outlook

Reviews by job title

9 reviews
3.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- Good work environment (international) - Good position to start a career in IT - Possibility to learn a lot about IT - Decent perfomance bonus but not very often

Cons

- No salary increase - Not many possibilities to grow - Few benefits, bonuses - 100% On Site

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Hemmersbach Response
6mo
Thank you for sharing your feedback. We’re glad you value our international environment and the strong foundation we offer for building a career in IT. At Hemmersbach, we provide clear development opportunities through our Leadership and Technician Academies, our blended learning programs, and development tools such as the My Position Catalogue, the Internal Career Board and the Talent Pool, all of which support colleagues in expanding their skills and shaping their careers. Alongside performance bonuses, we offer a variety of country-specific perks, which may include life insurance, discount programs, small and large company events and many other benefits that strengthen our culture and enhance daily work life. Your local HR team can provide the details for your region. If you would like more information, we encourage you to speak with your manager or HR. Thank you for being part of Hemmersbach.
4.0
9 Feb 2025

Good company

Recommend
CEO approval
Business outlook

Pros

Good company with supportive managers

Cons

Less pay for experienced personal

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Hemmersbach Response
1y
We’re thrilled to hear you're enjoying your work at Hemmersbach! Thank you for your feedback. We take pride in fostering a supportive environment with low hierarchies and open communication, allowing our colleagues to be agile, motivated, and contribute to the company's success and growth. Regarding compensation, we offer fair, performance-based pay and provide bonus opportunities to reward contributions. Salaries are reviewed annually to ensure they align with market conditions and individual performance.
3.0
19 Jun 2024

Good for freshers

Recommend
CEO approval
Business outlook

Pros

Good start for freshers. Good start for freshers

Cons

The issue with cab assigning guys, they think as they own this company

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Hemmersbach Response
1y
Dear former colleague, Thank you for writing us a review. We agree that Hemnmersbach is a great place to start a career, as we like to give our colleagues responsibilities from Day 1 and support them as they grow into their roles. As a result, our junior colleagues are taking on tasks and projects—and are thus gaining valuable experience—that would take much longer to be trusted with at most other companies. On the other hand, we’re sorry to hear that you were not happy with the team responsible for arranging transportation for our colleagues. However, it is not clear to us what the issue you are referring to is, but we will take this feedback to our country management team in India to see what can be improved. We would also appreciate it if you can let us know your feedback about this and what improvements we can make by writing to us at EmployerRatings@Hemmersbach.com. Kind regards, Your HR Team
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