GoKwik Reviews

3.2

55% would recommend to a friend

(192 total reviews)

Chirag Taneja

62% approve of CEO

58% positive business outlook

GoKwik has an employee rating of 3.2 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoKwik employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

192 reviews
1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company had real potential, good product, a hardworking ground-level team, and a business model worth believing in. I genuinely gave everything I had here, working beyond hours, handling queries around the clock, never turning down a task. That dedication existed across the team, and it deserves to be acknowledged.

Cons

I was part of a sudden mass layoff here, and what I witnessed leading up to it  and during it  is something people considering this company deserve to know. The HR function, which should be the backbone of any people-first organization, has become its biggest liability. A bloated HR team with multiple HRBPs, a large TA function, and several others;  and yet the output in terms of fair, ethical people practices is close to zero. The structural problem is this: the CHRO is not actually running HR. Real decision-making has quietly shifted to one individual, an HRBP lead, who effectively calls the shots and communicates decisions upward for endorsement. The CHRO simply follows. When the most senior HR voice in the room isn’t the one setting direction, the entire function loses accountability. The double standards are impossible to overlook. Certain people within the HR team can adjust their own attendance records, take extended bereavement leaves without question, and face zero scrutiny; while the same flexibility is flatly denied to others, with salary deductions enforced without exception. When the people managing the policies are also the ones exempt from them, it stops being a grey area. It becomes a clear conflict of interest. There’s also a senior HR individual who was reportedly part of layoffs at his previous organisation, yet here he draws a heavy salary, contributes little of visible substance, speaks rudely to people, and carries himself as though he’s the most informed person. That kind of leadership, loud, dismissive, and unaccountable sets the tone for everything below it. And then came the day I was let go. No prior communication. No notice. No conversation. A group of us, people who had worked nights, managed merchant’s crises, delivered results, and never said no to anything, were out in a single day. It wasn’t restructuring with empathy. It was bulk firing executed without an ounce of dignity or respect for the time we had given. What stings the most is knowing that many of us, and others before us, had written directly to the founders raising these concerns. It went nowhere. Either those voices never reached the top, or they were filtered out somewhere along the way — which says something in itself. Meanwhile, the same HR team that orchestrated this remains untouched. That’s the part that’s hardest to make peace with.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

You can learn a lot and gain hands-on experience.

Cons

No work-life balance. Constant pressure and unrealistic expectations. Culture driven by fear rather than support. Frequent layoffs create a sense of insecurity. Too much politics and favoritism. Deployments happen almost every day, often without proper planning. Frequent production breakages and firefighting. Little to no documentation. Poor code quality practices with minimal or no code comments. Focus is on "git commit, git push, and move on" rather than maintainability. Technical debt keeps piling up, creating more chaos with every release. Lack of long-term engineering thinking and ownership.

Viewing 1 - 3 of 192 Reviews

Glassdoor has 202 GoKwik reviews submitted anonymously by GoKwik employees. Read employee reviews and ratings on Glassdoor to decide if GoKwik is right for you.