Question 1

Does FM Outsource pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, FM Outsource employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FM Outsource. This rating has decreased by 4% over the last 12 months.

Question 2

How satisfied are employees working at FM Outsource?

Accepted Answer

67% of FM Outsource employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FM Outsource 3.7 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at FM Outsource?

Accepted Answer

Customer Service Representative (25), Customer Service Advisor (20), Customer Service (10), Customer Service Agent (6), Customer Service Operator (6), CC Operator (5), Customer Care Advisor (5), Engagement Operator (5), Customer Care Operator (4), Customer Advisor (3), Supervisor (3), Customer Care (2), Customer Care Assistant (2), Customer Service Consultant (2), Operator (2)

Question 4

What are the pros of working at FM Outsource according to real employee reviews?

Accepted Answer

"Great Christmas party, work from home" ((in 25 reviews)); "time (and therefore in the office), management were friendly and engaging, taking the time to have a chat when they could." ((in 11 reviews)); "Excellent opportunities to progress" ((in 7 reviews)); "Flexible hours with chance to work from home." ((in 7 reviews)); "some managers are good, some not so much" ((in 6 reviews))

Question 5

What are the cons of working at FM Outsource according to real employee reviews?

Accepted Answer

"Poor pay." ((in 9 reviews)); "training is TERRIBLE, 1 week of training and we’re left to scramble for answers to our queries through an unorganised group chat" ((in 6 reviews)); "the supervisors are already so busy and being hounded by management to make everybody work faster, so you're on your own." ((in 6 reviews)); "Management are patronising and bullying." ((in 5 reviews)); "no benefits come with salary" ((in 4 reviews))

FM Outsource

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Good pay and remote work, but long hours

Good work-life balance but lacks career progression

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