Reviews by job title

9 reviews
4.0
24 Mar 2020

Good overall.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good bonus potential. Friendly Coworkers.

Cons

Aggressive focus on hitting goal numbers and penalties for missing.

5.0
21 Jun 2021

good

Recommend
CEO approval
Business outlook

Pros

the coworkers and managers were great.

Cons

none at this time for review.

5.0
6 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Balance of work and paid time off/holidays. Pay opportunity to earn bonuses depending on files complete/attendance. Recognition for exceeding expectations, friendly staff/coworkers, on site gym

Cons

Rude callers, repetitive work, some night hours

avatar
Equian Response
8y
Thank you for taking a few minutes to share your experience! Equian takes pride in delivering differentiated Customer Service to our clients and ensured parties. Unfortunately, sometimes confusion presents itself as frustration. We are incredibly grateful for our associates who support this area and endure these types of calls. Your positive attitude will equate to a successful and rewarding career path!
3.0
20 Nov 2018

PMR Recovery Specialist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good coworkers, great overall company, interesting work

Cons

Ruthless management, too big of workloads

avatar
Equian Response
7y
We appreciate your honest and candid feedback. We strive to produce a fun and supportive work atmosphere and we’re so glad you noticed! Equian is a leader in the industry and uses cutting edge technology and processes to provide quality services to our customers. This high touch, quality oriented brand of service can really make the work we do rewarding and interesting. On the same token, you have also noticed that the byproduct of the amount of success we’ve had in the last few years has caused an influx of new business which, in the sort term, can produce heavier and more challenging workloads. Equian has taken steps to meet this challenge by automating some of our processes and increasing our hiring activity. While the effect of these steps will not be completely realized overnight, we believe these efforts will improve the workload balance in short order.
3.0
23 Aug 2021

Must be fast

Recommend
CEO approval
Business outlook

Pros

Great coworkers. Benefits and bonuses.

Cons

Company merged with optuim. Have to be extremely fast and once you keep reaching your goal, they want you to take on even more leading to unrealistic expectations for those who are not genius level.

4.0
25 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Working remotely, benefits good, nice coworkers

Cons

Changing processes, layoffs looming, merger issues

3.0
28 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Culture of recognition Good growth opportunity Decent benefits Great coworkers

Cons

Managers tend to work in silos Some departments have an excellent culture while others are extremely toxic Management does not communicate well or set realistic expectations for employees in the training department

avatar
Equian Response
7y
Thank you so much for your feedback! At Equian we take pride in our culture of recognition and retaining top talent by offering ample growth opportunities and rewarding performance. Thank you for recognizing these strengths! As a support function of a growing and dynamic organization, we know our Training Team members work hard and we strive to support and reward them accordingly. As part of our growth as an organization, we are always open to helpful feedback. Thank you for taking the time to share with us.
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