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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Lack of trust, transparency, and employee development - Anonymous employee Zoom Communications Employee Review

      1.0
      6 Feb 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers (peers) are knowledgeable and care about doing good work.

      Cons

      I’ve found that this company struggles with trust and transparency at the upper management level, which impacts both day to day work and long term career growth. Leadership often makes decisions without clear communication, leaving employees in the dark about directions and priorities. There’s a noticeable lack of investment in employees development, and professional growth feels like an afterthought rather than priority. Additionally, leadership seems uncertain about the company’s vision, frequently shifting priorities without clear strategy. Instead of fostering a supportive and growth-oriented culture.

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      Zoom Communications Response
      1y
      We appreciate your honest feedback and understand your outlook on trust, transparency, and professional development at Zoom. It’s great to hear that you worked alongside knowledgeable and dedicated colleagues, but we recognize that perceived challenges at the leadership level have impacted your experience. If you’d like to share more, we encourage you to reach out at engagement@zoom.us. Your perspective matters, and we appreciate your contributions during your time with us. Wishing you all the best in your future endeavors.

      Explore other reviews about Zoom Communications

      5.0
      2 Jul 2026
      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
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