A fall from grace - BDR Manager Zoom Communications Employee Review

1.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Company was great before the pandemic and immediately after

Cons

In 2022, Zoom lost its marbles and the culture completely shifted for the worse. In early 2023, they laid off 90% of the BDR org seemingly at random. Shortly after, they began hiring for the same exact roles.

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Zoom Communications Response
1y
We acknowledge your candid feedback about your time as a BDR manager at Zoom. It’s clear that the changes in culture and the handling of employment deeply impacted your experience. The employment changes in 2023 and the subsequent rehiring process highlighted challenges that needed better planning and communication. Your perspective on the loss of talent and how it was handled provides important insights for reflection and improvement. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to share more about your experience, feel free to reach out at engagement@zoom.us.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

3
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