The most uncomfortable I felt at a company in a long time - Anonymous employee Zoom Communications Employee Review

2.0
5 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Zoom is well known and is constantly looking to improve the product.

Cons

The culture is extremely lacking. There's very low representation of certain groups and a huge difference in the experience that the least represented demographics are having in comparison to their counterparts. There are quite a few managers and ICs that are tone deaf and painfully ignorant. I’ve had to have conversations about microaggressions, culturally offensive ideas, etc. with people in leadership positions who should know better. There isn’t a DEI team (laid off) nor any programs that welcome learning and open dialogue to ensure an equitable and safe work environment for all. The company doesn’t have leaders that understand these topics or know how to manage individuals that aren’t similar to them. There aren’t diverse recruiting teams, executives, or managers. Zoom hires based on commonality which is why certain demographics are very very low at the company. When they do hire these underrepresented demographics, it’s performative and to check off a box. This is the type of culture Zoom has cultivated and it’s very unfortunate.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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