Great product, poorly run company - Anonymous employee Zoom Communications Employee Review

2.0
4 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Product is best in class - easy to use, reliable - People are generally nice

Cons

- Inexperienced leaders - favor people who agree with them, bad behaviour is unadressed while strong performers are expected to pick up the slack - Reactive environment - no strategy, planning or prioritization, last minute decisions, constant chaos - Speed over quality - pushed to deliver quickly instead of correctly - Poor work/life balance - meetings scheduled all hours of the day, chat heavy culture - responses expected immediately, constant fire drills - Below market compensation - salaries and benefits not competitive, increases frozen, benefits and company bonus slashed - Return to office - forced to go into office even though Zoom’s product is based on connecting remotely, only two weeks notice to comply, no consideration for financial or personal burden - Struggling culture - no budget for team building, a lot of surveying but no action taken on feedback

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

avatar
Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

See reviews by: Helpful|Rating|Date|All