Pros
The product is still great and continues to get better. Especially as an internal tool for employees.
Cons
The company culture is terrible. People generally don’t seem to like giving or receiving it in a mature manner. Everyone is very adverse to any feedback (especially if critical). People also generally don’t understand their roles or the roles of others, which makes for really tense cross-functional partnerships. There is a lot of ego clashing. DEI is non-existent especially if you’re a person of color. A lot of micro and macro aggressions. They completely got rid of the head of DEI role and downsized that team, I’m not even sure if they have any influence at the company. Return to office policy roll out was a mess and absolutely impacted employee morale. The messaging of it also fell flat and felt disconnected from what the products do for people and what the company should stand for. Trust is at a low, but I haven’t exactly felt that since joining. Infrastructure is lacking internally, the systems and operations change often regardless of what you’re working on which makes the internal organization really haphazard. For a company that emphasizes care, they’ve been truly careless.
