Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Always Delivering Happiness - Senior Technical Support Engineer Zoom Communications Employee Review

      5.0
      4 Apr 2017
      Senior technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome company culture Supportive management Good pay and benefits Product is solid, so it is easy to sell and support Lots of opportunities to learn and engage with senior product engineers Hard work is acknowledged publicly to others in the company The company wants the employee to be happy so that they can make the customers happy

      Cons

      As with any customer service job sometimes customers get angry, but it is rewarding to try and deliver happiness to those types of customers as well. Occasional paid weekend shifts are expected Remote offices don't have as much opportunity for advancement or movement within the company.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      1mo
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      Zoom Communications reviewsZoom Communications Senior Technical Support Engineer reviewsZoom Communications review