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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Friendly environment with supportive communities and managers - Senior Billing Specialist SME Zoom Communications Employee Review

      5.0
      6 Jul 2026
      Senior billing specialist sme
      Recommend
      CEO approval
      Business outlook

      Pros

      Good environment, friendly communities and managers.

      Cons

      Nothing to complain about working in Zoom

      avatar
      Zoom Communications Response
      17h
      Thank you for sharing your experience and for your many years with Zoom. It’s wonderful to hear that you’ve enjoyed a friendly work environment, supportive managers, and a strong sense of community throughout your time with the company. We’re especially pleased to hear that your overall experience has been so positive. Feedback like yours reinforces the value of fostering a collaborative, supportive culture where employees can thrive. Thank you for taking the time to share your experience, and we appreciate your continued contributions to Zoom.

      Explore other reviews about Zoom Communications

      5.0
      30 Jun 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      remote life with chill team

      Cons

      moderate pay at best in comparison to others

      avatar
      Zoom Communications Response
      17h
      It’s great to hear that you enjoyed the flexibility of remote work and being part of a supportive, collaborative team during your time at Zoom. We also appreciate your feedback regarding compensation. Perspectives like yours help highlight the importance of remaining competitive while continuing to provide a positive employee experience. Thank you for taking the time to share your thoughts.
      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      20h
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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