Strong AI opportunities and collaborative culture - AI Engineer Zoom Communications Employee Review

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at Zoom provides strong exposure to real-world AI applications at scale. The team is collaborative, the engineering culture is solid, and there are good opportunities to work on impactful products that reach millions of users. Leadership generally values innovation, and cross-functional collaboration between product, infrastructure, and research teams is effective.

Cons

Priorities can shift quickly, which sometimes creates ambiguity in execution and long-term planning. As the company continues evolving beyond its core platform, teams may face pressure to move fast with limited resources. Decision-making across organizations can occasionally be slower than expected.

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Zoom Communications Response
3mo
Thank you for sharing such a thoughtful and detailed perspective. It’s great to hear that you’re finding meaningful opportunities to work on real-world AI applications at scale and collaborate across teams to build impactful products. A strong engineering culture and cross-functional partnership are key to driving innovation, and it’s encouraging to see that reflected in your experience. We also appreciate your insights around shifting priorities, resource constraints, and alignment. Feedback like yours highlights the importance of transparency, prioritization, and consistent communication to support effective execution. Thank you again for taking the time to share your experience and recommendations.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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