If you are america, you are second class - Senior Software Engineer Zoom Communications Employee Review

1.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay and benefits. They treat you like a dog and if they like you, it can be nice since they will toss you a bone frequently. If you are ok with that and not getting your hands too messy, this place is perfect. Learn simplified chinese, it will help a lot.

Cons

If you are american, they treat you like second class. The companies software engineering force is all of the of the Hangzhou & Hefei offices. They move key individuals from these offices to operate in the United States on strictly chinese speaking teams. These teams are the ones the interface between the china offices & americas. All American National employees are just a front. Its two fold, they chinese employees work a 996 and they need some of these employees with the same work culture in the americas to move things along the way they work. Its a typical eastern work culture. If you are an american you will experience culture shock. Watch "American Factory" if you want to understand the work culture more. You need to move fast in an eastern sense. A western mind wont be able to compete. I place all this in the cons because they show they are an american company when they are not.

avatar
Zoom Communications Response
4mo
Thank you for taking the time to share your perspective. It's clear you’ve experienced both the benefits and complexities of working within a globally distributed organization. At a company like Zoom, where teams span geographies and cultures, navigating collaboration styles can present unique challenges. Your feedback highlights the importance of transparent communication and inclusive team structures to support all employees across locations. We appreciate your continued dedication to Zoom, and encourage you to reach out to engagement@zoom.us.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

avatar
Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

See reviews by: Helpful|Rating|Date|All