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YDesign Group

Now known as Lumens

Is this your company?

Disorganized and dysfunctional - Anonymous employee YDesign Group Employee Review

1.0
18 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers, well stocked kitchen, office is clean and nice-looking. People get pretty into holidays in the Midtown office. Benefits are ok.

Cons

High turnover, endless “restructuring”, criminally low wages compared to market rate for anyone who isn’t management. Little to no training, no clear organizational structure, upper management refuses to look at anything other than numbers (user experience doesn’t seem to be a high priority). You will probably be asked to do things that weren’t in your original job description with no warning, constantly— things that require training and practice, not just occasional dipping into other tasks as necessary. Data people are writing product copy on a regular basis with no training, writing people are doing A-Z publishing, projects are rammed down the pipeline with no forethought and no regard for how existing workloads will be affected, often creating more work and more “urgent projects” down the line. No interdepartmental communication whatsoever, and absolutely no transparency on any level. I also received no managerial feedback whatsoever in my time at this company.

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YDesign Group Response
7y
At YDG, we are always striving to improve our policies and procedures to enhance the employee experience and support our workers in the ever changing landscape of our industry. We are sorry to hear you had a poor experience working at YDG, and hope that your new role is a better fit. Thank you!

Explore other reviews about YDesign Group

5.0
16 Oct 2022
Recommend
CEO approval
Business outlook

Pros

friendly working environment and supportive lead team

Cons

doesn't have many company's activities for connecting workforce

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YDesign Group Response
3y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working with your team members. We care very deeply for our employees and are implementing programs for our employees to connect as a community, like our Lumens Days. If you’d like to provide further feedback please email us at HR@ydesigngroup.com.
4.0
6 May 2022
Recommend
CEO approval
Business outlook

Pros

Leadership does do things that show they care. We went fully remote before the height of the pandemic, even before official cdc guidelines, and have been remote since. There have been 2-3 'fun' activities: meeting in the park, getting shipped a succulent kit and getting together virtually to grow it, chocolate tasting, etc. in the marketing department. Good PTO. Customer Service do not always get the days off but they do get 8 hours holiday pay, which is nice. Very good work life balance. I have always been free to take time off, even on 1+week vacations. I am hourly, and my manager has made it clear I will never be contacted outside work hours. I have been here a while and after you earn trust, you're basically left alone to do your work (in the good way). There are crunch times, especially around Black Friday, but I have never felt overworked for too long. There is a voluntary Diversity Equity & Inclusion council comprised of many people across the company, including customer service reps, specialists, managers, and VPs. I would say this company is actually trying to be inclusive.

Cons

Advancement opportunities are pretty slow. Raises are basically 3% per year, increasing very little regardless of how well you do. It's discouraging to see this especially after us making record profits during covid, with leadership congratulating and thanking everyone during the company wide town halls. Personal advancement is something they say they will support if you come up with the plans yourself, but there is no formal process to learn new skills. It feels like the best people are leaving.

1
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YDesign Group Response
4y
Thank you for taking the time to write a thoughtful review! We appreciate and value your input. If you have any further feedback to share we’d love to hear from you, please email us at HR@ydesigngroup.com.
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