Horrible non understanding company. - SPA Manager XpresSpa Employee Review

1.0
25 Oct 2016
Recommend
CEO approval
Business outlook

Pros

I honestly thought the girl that trained me and Dallas was a very nice person however the whole training procedure needs to be a lot better

Cons

I moved nine hours away to accept a position at this company in Chicago. I did a weeks worth of training in Dallas Texas which I had to put my dog up with a pet sitter to accommodate this training out of state as well. It was a few days later and which unfortunately a situation happen that I was assaulted and provided the police report as well which made a deadline late, which was the first one I was supposed to do myself after training. They told me that they are taking away my offer due to the fact of being late as I was dealing with the salt in which I experience the night before again with a verified police report. I move my whole life nine hours away to except this position I organize the whole spot at the O'Hare airport for them after finding employee new hire paperwork with people Social Security card numbers thrown at the cash wrap in a box in which anybody could get access to. I spent my own money on supplies to create a communication board for the employees so they had have all the information at their own convenience. Also the way that upper management talks about their employees behind their back like they do not exist is horrible. Also another thing that I found very funny is that with the woman that decided to take away the offer from me has only been with the company for under a month and when I told her about the assault she could care less that I was almost raped. Very unlawful and heart wrenching that this had happened. I am not done with this situation. How does a company do this to someone so soon after they up root their life to a brand new city.

Explore other reviews about XpresSpa

5.0
27 May 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, always busy, great pay meet people from all over the world

Cons

Fast paced, no time off during blackout period we have to find coverage, TSA takes 15 minutes most days medical insurance cost 328 month,

1.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

downtime - Got my steps in 10000 more if I miss the bus or if its full. - marketing. Talked to alot of people - was able to listen to my audio books. - perfected my selective hearing - 8am meetings on mind blowing techniques on becoming the best therapist/sales - trauma-bonding with other therapist - Dont have to do laundry - simple work

Cons

lots of standing around, not allowed to sit - micromanagement - cameras - airport traffic - checking to have correct amount of payment -dust everywhere everyday -laundry smells, especially if they forget to pick it up. - constantly running out of supplies. Towels, lotion, face cradle, etc - no benefits. No dental - difficult to request time off, you have to find a replacement - under loud speaker - No HR - Told to smile more - no opportunities to move up - no reimbursement for any kind of CE, renewals or meetings on your days off - family emergencies are asked to be proven with death certificate or hospital admission papers - Belittling comments Etc

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