Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      XpresSpa

      Is this your company?

      XpresSpa Reviews

      2.7

      35% would recommend to a friend

      (210 total reviews)

      DOUG SATZMAN

      39% approve of CEO

      25% positive business outlook

      XpresSpa has an employee rating of 2.7 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The XpresSpa employee rating is 25% below average for employers within the Personal consumer services industry (3.6 stars).

      Reviews by job title

      210 reviews
      4.0
      28 Jan 2026

      Goods and bads

      Guest coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Full time is only 32 hours Ok for me , but not really.

      Cons

      Lots of cleaning, they don’t have professional cleaners, that’s our job too. Didn’t know that when I was hired.

      2.0
      17 Dec 2025

      it was decent at one point

      Licensed massage therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      management or lack of there of, no incentives to retain staff, complicated parking and getting into the airport

      Cons

      Poor management. No incentives to retain staff or acquire any new skills such as CEUs etc.

      1.0
      2 Nov 2025

      The grass isn't always greener

      Licensed massage therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      downtime - Got my steps in 10000 more if I miss the bus or if its full. - marketing. Talked to alot of people - was able to listen to my audio books. - perfected my selective hearing - 8am meetings on mind blowing techniques on becoming the best therapist/sales - trauma-bonding with other therapist - Dont have to do laundry - simple work

      Cons

      lots of standing around, not allowed to sit - micromanagement - cameras - airport traffic - checking to have correct amount of payment -dust everywhere everyday -laundry smells, especially if they forget to pick it up. - constantly running out of supplies. Towels, lotion, face cradle, etc - no benefits. No dental - difficult to request time off, you have to find a replacement - under loud speaker - No HR - Told to smile more - no opportunities to move up - no reimbursement for any kind of CE, renewals or meetings on your days off - family emergencies are asked to be proven with death certificate or hospital admission papers - Belittling comments Etc

      Viewing 1 - 3 of 210 Reviews
      Related searches: XpresSpa jobs | XpresSpa salaries | XpresSpa benefits | XpresSpa interviews
      ReviewsXpresSpa reviews

      Glassdoor has 216 XpresSpa reviews submitted anonymously by XpresSpa employees. Read employee reviews and ratings on Glassdoor to decide if XpresSpa is right for you.