Metrics-focused, strict attendance policy - Customer Care Representative Xerox Employee Review

3.0
15 Jul 2015
Recommend
CEO approval
Business outlook

Pros

competitive pay depending on area, some opportunity to advance career

Cons

call center environment, newer contracts don't have good amenities, manglement doesn't follow through on promises, high-school politics/mindset very prevalent

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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