Coworkers on my team were fun to be around and very helpful at times - Customer Service Representative Xerox Employee Review

3.0
15 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Watching the supervisors act like idiots whenever a team made their call commit for the week.

Cons

Surveys that affected your pay if you got a low score no matter what you did for the customer. 3 failed surveys in one month and you were fired

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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