13 May 2017
Xerox Response
9yThank you for your honest review – we appreciate the feedback you have given.
We agree with you, MOS is a great place to start your career. We have one of the best and most comprehensive training programs you will find. We want our employees to feel confident and successful; we go to great lengths to make sure that happens. We also believe that MOS is a great place to spend your career! We believe in our employees! They are the backbone of who MOS is. We continuously evaluate all areas of employee development, training and compensation. We have employees who started their careers here and haven’t left because of the opportunity in front of them!
MOS is focused on customer service and how we can be better than the competitors. We survey our customers after every service call and most implementations. We use the feedback from these surveys to further our training and also identify areas in which we can improve. There is always room for improvement in any situation and we are continually looking at ways to do it better.
MOS is full of great people who demonstrate honesty and integrity every day. No company has a staff that is 100% fault free but we are like a family and strive to keep it that way. We look forward to sharing our family with new recruits and answering any questions that they have for us.