Abused Grunt - Customer Service Representative - Tech Support Xerox Employee Review

2.0
15 Oct 2016
Recommend
CEO approval
Business outlook

Pros

- Little to no tech experience required - Office setting - Constructive Feedback

Cons

- Poorly managed by Xerox. No real core competencies driving their acquisition of this business line. - Constantly 'forgot' about my school commitments and scheduled me at inappropriate times

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

See reviews by: Helpful|Rating|Date|All