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      Xerox

      Engaged employer

      Xerox reviews

      Customer Service - Direct Express - Anonymous employee Xerox Employee Review

      4.0
      22 Apr 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great location; Management made great effort in helping with tips to improve abilities for better earning potential; Consistent work; Benefits were available; Wonderful coworkers

      Cons

      Mandatory overtime; Customers were often angry and difficult to calm

      Explore other reviews about Xerox

      5.0
      24 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      24 Jun 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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