Not enough investment in legacy issues - Anonymous Xe Employee Review

2.0
31 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The people that work at Xe are the best in the business. Friends for life. Tight knit community.

Cons

- CFO looks down on people a lot. Not personable for the most senior team member in the office. Really unapproachable. On his phone during team meetings and looking really uninterested when other people are speaking. - Xe have a lot of legacy issues and instead of focusing their efforts on fixing these, they are too invested in new product offerings adding to the problems they already have. Frustrating. - they don't listen to the employees a lot of the time about what needs fixing and changing. Relies on high high up management dictating what initiatives to run. - The legacy members of the business get overlooked and not rewarded enough for their hard work and loyalty. - Morale is low due to high work loads and management not listening or caring. - Work life balance is difficult to manage. - Xe spend a lot of money flying executive team members first class and weekly around the world then complain costs need to be cut.

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Xe Response
2y
Thanks for taking the time to share your feedback. At Xe we take pride in our culture and work as a close-knit community; that learns, shares, and collaborates. We have many staff members that have a great tenure with us, and this is a testament to the culture we represent. However, on this occasion it seems we have fallen short, and we will use this feedback as a learning lesson. As an organisation we are ever changing and agile. To remain competitive in a market, where economic conditions are tumultuous. It is crucial for us to maintain a competitive edge with the products we launch. We are aware of our legacy issues, and this is being addressed by our Senior Management team to ensure we can operate with optimum efficiencies. It is critical as a business to retain our talent, and as such, we have taken efforts to ensure merit increases are awarded and employees are remunerated fairly. However, if you felt this didn’t meet your expectations and you wish to discuss your feedback further then please reach out to me on kay.shah@xe.co.uk.

Explore other reviews about Xe

5.0
28 Jan 2026
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CEO approval
Business outlook

Pros

Great place to be. Work hard play hard.

Cons

Have to be able to ask your own questions and reach out for help.

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very active team communication, employee benefits

Cons

The HR team floods sites like these with positive reviews to drown out the slew of negative reviews that exist. You get hired to work for one company and end up responsible for that role across Xe, Ria, Dandelion, John Lewis, and whatever other brands they spontaniously absorb. Pay does not reflect work effort expected. Rely heavily on AI generated content with little to no sense checking. Denver office is NOT diverse. It's extremely clique-y and the price to enter the club is not worth the trouble. Xe and Ria are nepotism's best friends. They're unpredictable, make decisions that break downstream systems without care, and will radically change your responsibilities at the drop of a hat. Do not recommend.

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