Don’t work here - Senior Business Analyst Western Union Employee Review

1.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

Ball Arena tickets are nice if you can get them. Some of my peers have been wonderful.

Cons

1) I felt discriminated against for being a woman. I reported the hostile work environment multiple times and nothing was done. I even went to the senior director and he told me to not go to HR. 2) Get everything in writing always. HR promised me a bonus and merit increase and that never happened. That never happened despite being an above average performer and always having exceptional performance reviews. 3) Get everything in writing. The Sr. Director promised me a bonus and a promotion to make up for HR’s mistake. I tried to get it in writing then he said he never promised me anything. 4) I feel the pay is lousy. 5) I feel the benefits aren’t very good. 6) No room for advancement. 7) I feel the culture and values of the company were not lived.

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Western Union Response
2y
Thank you for leaving a review and for your 6+ years of working with Western Union. It's disappointing to read about your negative experience as it does not align with the values and behaviors that we champion as a company. Western Union teams operate with integrity at the forefront of everything we do, and we take escalated concerns very seriously. We have a dedicated department called People Relations that is responsible for addressing employee concerns and ensuring a safe and healthy work environment. They are equipped to investigate internal matters thoroughly and take any appropriate action if necessary. We highly encourage employees to help us maintain our positive work environment and report any concerns they encounter through the correct channels. We ensure that all employees have the resources and education needed to report through these channels. External concerns (such as those from former employees) can be reported through the Business Integrity Helpline (https://secure.ethicspoint.com/domain/media/en/gui/52271/index.html). - Shannon Armbrecht, Chief Diversity & Talent Officer

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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