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      Western Union

      Engaged employer

      Western Union reviews

      Outsourcing - Customer Service Western Union Employee Review

      1.0
      23 Jun 2014
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a global company that provides good training to their employes , health benefits and overall it provides good practice. It's good as a first job.

      Cons

      When you star working for a company that is proud about having outsourced all the work they had in the U.S. and even sort of mocks of the strikes that former employes started; you can imagine what you are getting into

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      5.0
      1 May 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      18 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

      Cons

      Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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