Forecasting Churn - Anonymous employee Western Union Employee Review

2.0
9 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

slightly above average pay, hires good people, thought leadership and good products in some areas

Cons

back office staff have no accountability, very slow to get new developments, sales strategy is just to churn staff

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Western Union Response
7y
Thanks for sharing your thoughts. We agree our WU hires great people (Go #WUTA)! If you'd like to share more detailed feedback with us, please reach out to us via email at careers@westernunion.com

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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