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      Western Union

      Engaged employer

      Western Union reviews

      Yes and no - Complaints Specialist Western Union Employee Review

      3.0
      28 Apr 2018
      Complaints specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits, socially responsible,

      Cons

      high turnover on lower employee layers, makes you feel replaceable

      avatar
      Western Union Response
      7y
      We are glad to see that you recognize our benefits and social responsibility! Giving back to our community is important to us. In regards to your advice, we assure you that we value feedback from employees at all levels. We read each and every Glassdoor review, and we'll share your feedback where appropriate.

      Explore other reviews about Western Union

      5.0
      4 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      29 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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