Business Analyst - Business Analyst Western Union Employee Review

4.0
22 Sept 2017
Recommend
CEO approval
Business outlook

Pros

- Great place to start career - A lot of possibilities to move internally vertically and horizontally - Many different departments - possibilities to change direction - A lot of very talented people, good environment - OK pay - International employees - many opportunities to meet people with different backgrounds - Improved feedback system, required to receive feedback/set up goals at least every quarter (much better than every half)

Cons

- Lack of direction, major initiatives are not aligned with each other - Constant transformation, every year there is a new super project, ex. WU Way, Transformation Office, etc - Internal trainings are more oriented to people managers and individuals contributors at the same level might be overlooked - IT is mostly outsourced and the quality is quite lacking. Although, lack of investment might be related to just established India ROC

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Western Union Response
8y
We want to thank you so much for providing such thoughtful and useful feedback for the WU community on Glassdoor! We will share these detailed insights with the various teams to help influence smart improvements for a BETTER WU experience. We wish you best in your career!

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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