Compartmentalized mega-corporation that does not seem to understand the insurance middle-market from the inside or out. - Anonymous employee WTW Employee Review

1.0
9 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits package is solid and comparable to other large corporations.

Cons

Very little communication between departments. Rather than offices working as one team/unit, their structure is extremely compartmentalized. Example: Claims department told one thing in regional conference calls; producers told another in theirs; commercial lines told yet another story in theirs. Did not seem to be any communication between department heads at the top of the food chain, they all just tried to do their own thing (doesn't work on a local level!)

Explore other reviews about WTW

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people who excel in their field and enjoyable to work with; good benefits and compensation; good feedback systems

Cons

a little too much email from corporate staff

3.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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