Visa's Dirty Secrets: Ageism and Ethics - Business Leader Visa Inc. Employee Review

1.0
22 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Work/Life balance. Pay, benefits, Great place, and good people to work with....... for many years....with the exception of...see Cons.

Cons

Dear Charlie and Company; What happened? Visa was a great place to work. For many new hires, it probably remains a great place to work. For longer term employees, the future seems bleak. There are a few self-serving senior managers masquerading as leaders who are corrupt, bending the rules, and leaving everyone afraid to speak up. No doubt, corporate mandates influenced by stockholders are now driving policy and errant behavior.....but that doesn't excuse management complicity. Employees are key stakeholders too, and you're giving them the shaft!! The first Dirty Secret: If an employee is nearing the 10/50 retirement option, he/she is likely a target for "realignment." Seniority and tenure appear to be devalued, and highly skilled and knowledgeable employees are getting pushed out the door with hush-money severance packages. Payroll reduction and payroll "restructuring" is the oldest trick in the book to demonstrate improved corporate performance. It's one of the most desperate and insidious corporate performance improvement tools at a company's disposal. The 10/50 retirement package is an legacy program and abused "policy". Suggesting that a specific and arbitrary age is a retirement perk, in today's world, is a class action suit waiting to happen. The second Dirty Secret: The new 1-4 performance rating system is a setup. Performance issues have always been an easy way to facilitate an employee's "departure." Visa is an "at will" company and there is no hesitation to restate this fact behind closed doors. To add insult to injury, the outdated and draconian Performance Improvement Plan is an absolute farce. Senior managers are abusing and manipulating the PIP, under HR's guidance, to weed out employees in the most unethical way conceivable. Attention HR......a 50% PIP success rate is no better than chance. Get real!! In addition, HR and Legal appear to believe the performance allegations and press of senior managers. HR and Legal are unwittingly condoning and excusing the behavior. Both groups are blind to the PERJURY and false performance claims of a select few. Yes....lies and fraud are hiding in plain sight!! Handing oversight and final judgement of an employees "poor performance" to the same manager responsible for the train wreck is an employee's death warrant. Having the "fox guard the chicken coop" is an egregious and Machiavellian form of employee negligence and abuse. Any manager with true leadership qualities and any shred of accountability would never guide an employee to a low rating that leads to potential discharge. Everyone is entitled to their own opinions, but they are not entitled to their own facts. Permitting such behavior makes Visa's own written code of conduct and business ethics appear to be shallow and vacuous marketing material only. HR's commentary when confronted with such concerns.......... and this statement is in their own words: "...........but, It's not illegal" Excuse the cynicism....but does that make it okay!!?? The bar has been set very low for what is considered acceptable and ethical behavior. Yes, this is ALL documented and recorded, but nobody would believe it if they heard it with their own ears or saw it with their own eyes. For the courageous few who are willing to comment, there are bound to be more reviews like this.

Explore other reviews about Visa Inc.

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Hiring process was straightforward and smooth.

Cons

Haven't started yet so we will see.

2.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work-life balance, strong 401(k) match, and generally good benefits. There are smart, hardworking people across the company from all walks of life, and the Visa name still carries weight on a resume.

Cons

The work-life balance comes with a tradeoff: innovation moves at a glacial pace. In my experience, Visa was a highly political organization where visibility and relationships often mattered more than performance. Career growth felt slow, especially for high-performing mid-career employees looking to expand their scope or take ownership. There was constant organizational churn. In two years, I had three managers and made it through multiple reorgs, but our entire team lived in constant fear of ongoing layoffs. Layoffs and restructuring felt far more common than leadership acknowledged, which created a disconnect between company messaging and employee reality. The lack of trust for executive leadership is readily apparent across all internal channels. My org was not particularly valued, compensation lagged the market, and the return-to-office rollout was/continues to be handled poorly and rigidly. If you're looking for stability, predictable work, and reasonable hours, Visa can be a good fit. If you're a high performer looking for speed, creativity, ownership, and growth, there are better places to spend your time (and your paycheck will probably be higher).

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