The continued lack of staffing. Expected to work 12-14 hour shifts and not given any opportunities to take rest breaks even though the employee handbook states that non-exempt staff are required to take a 10 minute rest break for every 4 hours worked. Being told that "you are not entitled to any overtime" when taking an RSS position. Even though most of an RSS's time is in direct care of the kids we served. Legal actions were taken and several RSS's in the Redding VTC program was awarded in favor of by the Labor Commissioner. Of course Victor, with their deep pockets, appealed but ended up settling in court to prevent it from going to trial. Everyone's days are numbered and they won't hesitate to fire you. Only to look like fools to the unemployment judge when they can't prove any gross misconduct had happened.