Smooth process, be patient - Client Relationship Associate Vanguard Employee Review

5.0
26 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Incredible benefits, incorporate employees in the process so they have a voice and feel heard. Onboarding was smooth and the resources are enormous. If you're lost or unsure what to do there's always someone. The experience is what you make it so be eager and kind

Cons

They throw you into the certifications quickly so be prepared to learn a lot quickly. It's manageable so long as you know your own study styles and commit to doing the work (especially when no one is holding you accountable)

Explore other reviews about Vanguard

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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