Great place for some - Flagship Representative (Communication Associate) Vanguard Employee Review

4.0
31 Jul 2012
Recommend
CEO approval
Business outlook

Pros

You accrue time off quickly and can buy an extra week of vacation. Former "sick" days are now just personal vacation time so I had 6 weeks of vacation (plus holidays) by the time I left. The company not only matches 100% of your 401(k) contributions up to 4% but also puts in 10% of your salary quarterly into retirement. The people are generally nice.

Cons

There are very few options for advancement outside of Malvern. Unless you want to go the management track or financial planner route, you will most likely be in customer service if you're at the AZ or NC sites as HR and other groups are extremely limited.

Explore other reviews about Vanguard

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong training platform Good benefit Pension plan

Cons

Not receive partnership first year The pension plan will vest in 6 years

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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