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CloudHealth group, Please avoid like the plague - Senior Technical Account Manager VMware Employee Review

1.0
26 Aug 2021
Recommend
CEO approval
Business outlook

Pros

- Wonderful place to learn about being verbose and increase verbiage without any tangible facts. - Fantastic place to master the art of circumlocution and navigate around real customer problems without ever solving them. - Everybody is a talker, very little doers - Giving a star because i can't submit this review without it.

Cons

- Worst experience of my 17 year career in technology! - Highly toxic culture in the Customer Success organization especially the partner group. - Treat you like slave labor right from Day1. - Management is non-technical and does not respect highly technical backgrounds because of the lack of knowledge. - High strung millennials running the show with plenty of attitude. - Immediate management is always looking for a scapegoat and covering their backside all the time. - Management will exclude you on key meetings with customers and blame it on you. - Product flaws and shortcomings will be dumped on TAMs to manage. - Preaching and practice are miles apart when it comes to collaboration with technical support as well as product management and engineering. - Will put you down as a person without experience - Drain away your confidence on purpose. - Absolutely no empathy and manage by imbibing fear! - My colleague and I had absolutely the same experience. She stuck around for more than a year and had to take a break for mental health.

Explore other reviews about VMware

5.0
24 Jun 2019
Recommend
CEO approval
Business outlook

Pros

VMware is a big company but in many ways had a startup vibe. That was great because the resources and infrastructure of a big company were there, but it gave most people I worked with freedom to work on many projects, influence, move around, and contribute in many ways. Plus, many things moved faster than they might at other companies of the same size. Perks were really great including bonuses, events on the campus, opportunities, etc.

Cons

The biggest con is the annual layoff. During most of the years I was there, we were growing like crazy, beating expectations, gaining in stock price, etc. It was always positive and upward. However, every single January, it was known that there would be a round of layoffs, even when all numbers were looking great as they almost always were. Management called it restructuring. But, over the years, some really good people were let go for no apparent reason. Then to add insult to injury, a week or two later, there would be a company quarterly meeting discussing how VMware was doing so well and is still hiring, but they had to make some changes. It always felt dishonest and the sympathy for those let go came across as disingenuous.

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