Not what it used to be - Portfolio Manager USAA Employee Review

3.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay, some areas let you work from home a couple of days a week, annual bonus, nice campus

Cons

Major recent shifts in top leadership CEO down, bank under heavy scrutiny by the OCC, new product development halted by federal fines and issues with compliance areas, culture degradation due to rapid growth in new employees and members without infrastructure to scale, wild discrepancies between level of leadership amongst departments, highly bureaucratic, annual bonus amount decrased every year for the last decade, lot of layoff with no transparency as to why or who is impacted. Literally came in one day and half of a project team was gone with no backfills.

Explore other reviews about USAA

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All