Was a fantastic place to work and i believe will be again...but right now is not the time to join USAA workforce - Anonymous employee USAA Employee Review

2.0
25 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For a financial services company USAA is actually pretty advanced in the technology we use/implement. I've worked for software companies that are not as far along as USAA in devops, devsecops or full stack development and SRE.

Cons

USAA is horrible at retiring old technology and the lines of business refuse to spend any money on tech debt, they only want to invest in the new and shiny but we are drowning in support costs, aging infrastructure and rapidly dwindling tribal knowledge on how to support the old stuff. Since Wayne and Amala took over the culture has rapidly deteriorated and lack of trust in our CEO and senior leadership is the worst i have ever witnessed.

Explore other reviews about USAA

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All