no performance management- who you know counts for everything - Information Technology USAA Employee Review

2.0
11 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Large organization and growing Significant financial investment in IT and Innovation Highest levels of executive management are innovative and growth oriented If you have military experience, degree is not needed to advance (great place for vets)

Cons

Promotions based on tenure and relationships rather than contributions or experience Pay good but not competitive in hot IT market Too many entitlements and a large number of employees that are just punching the clock Value military experience over education

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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