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      USAA

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      USAA reviews

      USAA has changed a lot - Senior Software Engineer USAA Employee Review

      2.0
      26 Aug 2021
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good mission Great co-workers Good 401K match/retirement even after reductions

      Cons

      No Exec accountability Chronically understaffed Uncaring new CEO/Execs Salary is at the low end, particularly for IT Bonus and benefits reduced during pandemic when the company made the highest amount of money Promotions are based on who you know rather than what you do Too much paperwork for even small IT changes Making Return to Office decision when virus spread is bad and not changing it even when CDC guidance changed.

      Explore other reviews about USAA

      5.0
      7 Apr 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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