Poor management - Mortgage Processor USAA Employee Review

2.0
11 Aug 2019
Recommend
CEO approval
Business outlook

Pros

There are some great employees with this company.

Cons

The company is always playing catch-up instead of being a leader in the mortgage industry. Employees in all areas of the company usually have to work 5 to 10 hours of overtime a week to get their work done. The company doesn't like to pay for overtime so many employees have to work the extra time unpaid.

Explore other reviews about USAA

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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