Not the company you think it is... - Business Risk and Controls Advisor USAA Employee Review

1.0
7 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Work life balance sometimes. Flexible like working from home.

Cons

The culture has drastically declined. It has moved away from being a company based on shared military values, to a widely progressive left political machine. The CEO shoves down intersectional and identity politics to employees regularly. USAA has turned from getting the best talent and developing within at the executive leadership levels, they decided to bring in so many former executives from Wells Fargo and American Express. You would think they want to move in a better direction after being fined by the CFBP and issued a consent order by the OCC. Bottom line this company needs to return back to its old glory, or else it risk turning into another Wells Fargo and the membership will keep flocking to Navy Federal. The CEO needs to go...!

Explore other reviews about USAA

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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