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      USAA

      Engaged employer

      USAA reviews

      Review - Anonymous employee USAA Employee Review

      3.0
      28 Jun 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, lots of vacation time, nice buildings/grounds.

      Cons

      Focus on "referrals" being higher than the focus on claims adjusting. Heavy workload. Lots of checklists for everything.

      Explore other reviews about USAA

      5.0
      8 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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