keep your mouth shut - Lead Technical Architect USAA Employee Review

2.0
27 Sept 2012
Recommend
CEO approval
Business outlook

Pros

MSRs are truly amazing. They make that company. Pay and benefits are good. Bonus is spectacular. Starbucks in the building and good products that the company sells. Best part is serving the member and giving back to them. Work life balance is good as long as you are not in management or architecture.

Cons

It's a culture of shut up and put up until you retire. EMG doesn't want to hear the truth (few do) and you get blasted if you actually speak your mind. I've never worked at a more demeaning job than I have worked here.

Explore other reviews about USAA

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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