Company has changed for the worse - Financial Advisor USAA Employee Review

1.0
18 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Generous 401k plus matching. Easy 40 hr work week.

Cons

Little mobility, promotions without pay raises, unclear promotion criteria designed to allow managers to play favorites. A high volume of calls that have little to nothing to do with Financial Advice. The Addison location provides very little in the way of perks for their employees, and this leads to a demoralizing work atmosphere. The company claims it values Honesty, Integrity, Loyalty, and Service, but provides none of those things to their employees. Very little value is placed on the happiness, or growth of its employees. Stay far away, especially if you are a non-Hispanic minority.

Explore other reviews about USAA

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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